thefunnel

I’m currently evaluating various (inexpensive) tools for enabling an easy way for users to to give website feedback / feedback through the web site.  The ideal is a tab based approach available on each page. Hard to find something that’s just right. Not too heavy, not too light and moderately customizable. So far I’ve looked at getsatisfaction, uservoice and suggestionbox. Getsatisfaction didn’t really fit because it was “too community” oriented and I think our customers would have had a hard time figuring out how to leave anonymous feedback or felt frustrated having to log in twice (separate logins for the site and the satisfaction tool, in the case they didn’t use their face book account the register). Uservoice in play -looks promising.